Openhand Studio

Covered Support

Questions, troubleshooting, and how to reach us.

How does the warranty length get set?

You can pick it yourself — 90 days, 1 year, 2 years, or a custom length. On the paid plan, Covered also checks the merchant name against a small built-in table of common manufacturer and retailer defaults and suggests a length automatically. It's always editable afterward.

Where are my receipt photos stored?

On your device, and synced through your own iCloud account to your other devices. Covered doesn't have a company server. See the Privacy Policy for details.

How does Share a Household Vault work?

It uses Apple's iCloud sharing to invite family members you choose. Once accepted, receipts you add sync to everyone in the share — the same as sharing an album in Photos.

What's the difference between Free and paid?

Free stores up to 15 receipts with manual entry and manual reminders. The paid plan removes the receipt limit and adds automatic OCR extraction, automatic warranty-length detection, and PDF export for insurance claims.

How do I cancel or manage my subscription?

Go to Settings → [your name] → Subscriptions on your device.

I found a bug, or have a feature request

Email us with what happened and what you expected instead — we read every one of these.

Contact

g.ekseulidze@gmail.com

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