Openhand Studio

Notedeck Support

Questions, troubleshooting, and how to reach us.

"AI generation isn't available"

AI cards need an iPhone that supports Apple Intelligence (iPhone 15 Pro or later) on iOS 26 or newer, with Apple Intelligence turned on in iOS Settings. If it is still downloading, try again later. Without it you can still create, edit and review cards by hand.

How many cards can I generate?

The free plan includes 3 AI generations per day and 5 decks. The daily count resets at midnight.

A card is wrong or inappropriate

AI can make mistakes. Tap the flag button on the card to flag it (it is removed from your reviews), then edit or delete it in the deck. You can also email us from the report screen.

My PDF produced no text

Scanned PDFs are images with no text layer. Use Scan notes or Choose photo instead, which read text from pictures.

I didn't get my daily reminder

Turn on the reminder in Settings and allow notifications. Also check iOS Settings โ†’ Notifications โ†’ Notedeck and your Focus modes.

Where is my data stored?

Only on your device. Notedeck has no account and no server, so deleting the app deletes your decks.

Contact

g.ekseulidze@gmail.com

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