Questions, troubleshooting, and how to reach us.
Photograph a plant when adding it, and PlantVet identifies the species and builds a watering/light/fertilizer schedule automatically. Free accounts get a basic 7-day reminder instead — upgrade to Premium for full species ID.
It's an AI-assisted estimate based on the photo you provide — a helpful starting point for common issues like overwatering, pests, or light stress, not a substitute for an expert in ambiguous cases. Use the "Ask a plant expert" chat for anything the diagnosis doesn't resolve.
If you've allowed location access, PlantVet nudges the interval based on current temperature at your location — shorter in heat, longer in cold. Turn off location access in iOS Settings if you'd rather keep a fixed schedule.
Open a plant's detail screen and tap "Growth timeline" to add a photo any time. PlantVet also sends a monthly reminder to snap one.
Tap any locked feature (diagnosis, timeline, expert chat, or a 4th plant) to see the paywall. Premium is $4.99/month or $29.99/year.
Go to Settings → [your name] → Subscriptions on your device. See the full Terms of Use for billing details.
Your plants, photos, and chat history are stored under your account with row-level security — no one else can read them. See the full Privacy Policy for what's sent to identification/diagnosis/chat services and why.
Email us with your device model, iOS version, and what you were doing when it happened — that's usually all we need to reproduce it.