Openhand Studio

You Free? Support

Questions, troubleshooting, and how to reach us.

Why can't my friend see the group I created?

Groups sync via iCloud (CloudKit). Make sure you're both signed into iCloud on your devices, and that they've accepted the invite link you shared — sharing a link doesn't add them automatically until they tap it and accept.

I'm not getting push notifications

Check Settings → Notifications → You Free? on your device, and make sure Allow Notifications is on. Recurring-schedule reminders also need this — they're local reminders, not push.

How do recurring schedules work?

Set a weekly day/time in a group's Recurring Schedules screen (subscription required). You Free? schedules a local reminder around that time — tapping it posts the broadcast for you, no extra steps.

How do I unlock unlimited groups, history, and stats?

Tap the gear icon on the Groups screen → Upgrade. These are part of the optional subscription.

How do I cancel or manage my subscription?

Go to Settings → [your name] → Subscriptions on your device. See the full Terms of Use for billing details.

I found a bug, or have a feature request

Email us with your device model and iOS version if it's a bug — that's usually all we need to reproduce it.

Contact

g.ekseulidze@gmail.com

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