Openhand Studio

Sleep Debt Negotiator Support

Questions, troubleshooting, and how to reach us.

How is my sleep debt calculated?

Each night, the gap between how long you slept and your target adds to (or, if you slept more, subtracts from) a running total — like a bank balance. One big catch-up night can't erase weeks of debt at once; it's capped at half your nightly target per night, so the number stays honest.

What's the difference between Free and Pro?

Free covers manual sleep logging, Apple Health import, and full sleep-debt tracking against your target. Pro adds calendar-aware bedtime negotiation, an adaptive alarm timed to your sleep cycle, caffeine correlation insights, and Partner Mode.

How does Partner Mode work?

Turn it on in Settings and enter a household code — any word or phrase you and your partner both type into your own apps. Each app then shows the other's negotiated bedtime for the night. See the Privacy Policy for exactly what that shares.

Why does the adaptive alarm ring before my set wake time?

It's designed to. It looks for the nearest natural break in your sleep cycle (in ~90-minute increments) up to 30 minutes before your fixed wake time, so you wake up less groggy instead of mid-cycle.

How do I cancel or manage my subscription?

Go to Settings → [your name] → Subscriptions on your device.

I found a bug, or have a feature request

Email us with what happened and what you expected instead — we read every one of these.

Contact

g.ekseulidze@gmail.com

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